Get Added Protection on Your Lectron Products with the Extend - Protection Plan
At Lectron, our dedication to exceptional customer service goes beyond the typical lifespan of our products. As a testament to this commitment, we have implemented an enhanced warranty program aimed at offering our customers an added level of reassurance and peace of mind.
In addition to our Standard 1-year Warranty, we are pleased to introduce the Extend - Protection Plan as an alternative. This plan extends the warranty coverage for chargers and adapters purchased exclusively from our website, even after the expiration of your original Lectron Warranty.
What is the Lectron Extend - Protection Plan?
The Lectron Extend - Protection Plan is a comprehensive offering that allows you to extend the coverage of your product warranty beyond the standard duration. It provides you with the flexibility to select a duration of additional coverage based on your specific needs and preferences, ranging from 1 to 3 years. By paying a single fee upfront, you gain the assurance and tranquility of knowing that your investment is protected and supported for an extended period of time.
To enjoy the Extend - Protection Plan, select this add-on when purchasing any of our chargers or adapters. This ensures that your Lectron product is covered for up to 3 more years, providing you with a hassle-free experience on replacements, without any additional cost.
Here’s a step-by-step guide on how you can avail of this plan:
- To ensure that the plan aligns with your requirements, please click on "What's covered?" located on the product page and carefully review the terms and conditions.
4. At the checkout stage, provide your personal and shipping information as required. Once you have filled out the necessary details, proceed to the payment section. After completing the payment process, confirm your purchase. Finally, wait for the confirmation email from Lectron, which will provide you with the necessary information regarding your purchase.
How does it work?
Initiating a claim with Extend is easy and can be done in two simple ways: contacting the dedicated customer service team or accessing the Claims Portal and selecting the "Start a New Claim" option. Extend’s Virtual Claims Specialist, Kaley, will efficiently assist you throughout the claim process, providing guidance and promptly notifying you of claim approval within minutes.
To initiate a claim with Extend, you will need to provide your Extend contract ID, email address, or any other relevant identifying information, streamlining the process for a swift resolution.