Frequently Asked Questions
To see which sites are compatible to charge your vehicle, add your vehicle details to the Tesla app or use Tesla’s interactive map.
If charging faults occur due to excessive heat, let the charger and adapter cool down for about 30 minutes before retrying. This is a built-in safety feature.
Tesla has allocated 15,000+ Supercharger stalls for NACS. To see which sites are compatible to charge your vehicle, add your vehicle details to the Tesla app or use Tesla’s interactive map.
If you find that a Supercharger is not working with plug-and-charge, you can activate it using the Charge Assist app on your vehicle's infotainment screen.
Chargers located at the end of the row typically provide more room. If that's not possible, be mindful that you may need to occupy two spots. We recommend charging during off-peak hours when more chargers are available.
Yes, the Lectron Vortex Plug is available in Canada.
The Lectron Vortex Plug is rated for 500A and 1,000V. However, your actual charging rate depends on the Tesla Supercharger model generation output and your vehicle's onboard charging specifics. Charging rates may vary.
The Tesla Supercharger provides DC (Direct Current) power directly to the vehicle's battery. The Lectron Vortex Plug is rated for 500A and 1,000V.
We actively engage with most OEMs and automakers to ensure the compatibility and reliability of the Vortex Plug. It's important to note that Tesla does not offer guarantees for third-party compatibility. For the most up-to-date guidance on using non-Tesla charging adapters with Superchargers, we recommend reaching out to Tesla directly.
Yes, the Lectron Vortex Plug has a locking safety feature on both the NACS and CCS sides to prevent unintended disconnects.
No, the Lectron Vortex Plug is a DC adapter designed exclusively for safe use with Superchargers only. To charge your EV at Level 2 Tesla Chargers, we recommend our Tesla to J1772 adapter. This adapter is compatible with Tesla High Powered Wall Connectors, Destination Chargers of all generations, and Mobile Connectors.
No, it won’t. The Vortex Plug is a DC adapter designed exclusively for safe use with Superchargers only. To charge your EV using Level 1 or Level 2 Tesla Chargers, we recommend our Tesla to J1772 adapter. This adapter is compatible with Tesla High Powered Wall Connectors, Destination Chargers of all generations, and Mobile Connectors.
The Vortex Plug is a DC adapter designed exclusively for safe use with Superchargers only. To charge your EV using Level 1 or Level 2 Tesla Chargers, we recommend our Tesla to J1772 adapter. This adapter is compatible with Tesla High Powered Wall Connectors, Destination Chargers of all generations, and Mobile Connectors.